Return Policy

Return Policy

Last updated: [Month Day, Year]

WhotDeal.com is operated by TAMBROTHERS LLC. We want our customers to shop with confidence. This Return Policy explains how returns are handled for purchases made on https://whotdeal.com.

Return Eligibility

You may request a return within 30 days of delivery if:

  • The item is unused, unworn, and in original condition

  • The item is returned with original packaging and accessories (if applicable)

  • Proof of purchase (order number) is provided

Items returned in damaged, altered, or used condition may be refused.

How to Request a Return

Before sending any item back, you must request return approval.

Contact us at:

Once approved, we will provide return instructions. Unauthorized returns may not be accepted.

Return Shipping

  • Damaged, defective, or incorrect items: We will cover return shipping costs.

  • All other returns: Customers are responsible for return shipping fees.

We recommend using a trackable shipping service. WhotDeal.com is not responsible for items lost or damaged during return shipping.

Refunds

After receiving and inspecting the returned item:

  • Approved refunds will be issued to the original payment method

  • Refunds are processed within 5–10 business days

  • Original shipping fees are non-refundable unless the return is due to our error

Exchanges

We do not offer direct exchanges.
If you would like a different item, please return the original item (if eligible) and place a new order.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, contact us within 48 hours of delivery and provide:

  • Order number

  • Clear photos or videos of the issue

We will arrange a replacement or refund at no additional cost.

Non-Returnable Items

The following items are not eligible for return or refund, unless damaged or defective upon arrival:

  • Final sale or clearance items

  • Gift cards

  • Digital products or downloads

  • Personal care items that have been opened

  • Items marked “non-returnable” on the product page

  • SIM cards, eSIMs, or activation-related products once delivered or activated

Order Cancellations

Orders may be canceled only before shipment.
Once an order has shipped, it must follow this Return Policy.

Contact Information

If you have questions about returns, contact us:

TAMBROTHERS LLC
📍 1190 Green St, Iselin, NJ 08830
📧 support@whotdeal.com
📞 848-392-4736
🌐 https://whotdeal.com